If Lastout isn't right for you, you can get a full refund within 14 days of your purchase, no questions asked. The 14-day free trial lets you try it first, but the refund applies whether or not you used the trial.
How to ask for one
Write to support@lastout.dev with your order number, or reply to your receipt email from Paddle.com Market Ltd (Paddle). Orders are processed by Paddle.com Market Ltd (Paddle), our merchant of record, which issues the refund to your original payment method. On card statements the charge reads PADDLE.NET* ROCHA TECH (PAYPAL *PADDLE.NET with PayPal). Refunds usually reach you within a few business days, depending on your bank.
If you bought directly from us, write to support@lastout.dev or reply where you bought, and we refund you ourselves, to the payment method you used.
After a refund
The refunded license key is revoked: it can no longer activate Lastout on any Mac, and your license, for the App and the command-line tools, ends. Once the refund is issued, the App stops copying within about 15 minutes on a Mac that is online with Lastout running, and at most a day later on any other Mac where the key was activated; so do the command-line tools' paid commands, and the trial on those Macs ends too. Recording doesn't depend on the license: to stop it, run lo setup --uninstall, then delete the App. Your recordings stay on your Mac until you delete them; the Privacy page lists where they are.
Your legal rights
This policy doesn't limit any right to a refund or withdrawal that the law where you live gives you.